Contact us

Service Center

(11) 333-PORTO – (Same as 333-76786) Greater São Paulo and Greater Rio.
4004-PORTO – (Same as 4004-76786) Capitals and Great Centers
0800-727-0800 – (Other Locations)
+55 (11) 3366-3189 (Mercosur Service)

By phone, you can:
Report a claim: 24 hours *;
Request services for your car and residence: 24 hours *;
Accompany a claim process *;
Request other services

Opening hours: Monday to Friday, from 8:15 p.m. to 6:30 p.m. (except holidays).
(*) Services also available on the Customer Portal.


0800-727-2766 – (Cancellation, complaints and information)

Hearing Impaired
0800-727-8736 – (Attendance exclusively for hearing impaired, through equipment enabled for this purpose)

24 Hour Reception

Click here to access the phones of Porto Seguro products and services.

Investor Relations

Aleksandro Borges
Daniel Magalhães
Lucas Arruda
Emerson Faria
Marc Hoenderop

Rua Barão de Piracicaba, 618, 11th Floor
Campos Elíseos – São Paulo
São Paulo – Brazil
ZIP Code: 01216-012
Phone: +55 (11) 2393-7093 or 2393-7094

Contact the Audit Committee

E-mail successfully sent