(11) 333-PORTO – (Same as 333-76786) Greater São Paulo and Greater Rio.
4004-PORTO – (Same as 4004-76786) Capitals and Great Centers
0800-727-0800 – (Other Locations)
+55 (11) 3366-3189 (Mercosur Service)
By phone, you can:
Report a claim: 24 hours *;
Request services for your car and residence: 24 hours *;
Accompany a claim process *;
Request other services
Opening hours: Monday to Friday, from 8:15 p.m. to 6:30 p.m. (except holidays).
(*) Services also available on the Customer Portal.
0800-727-2766 – (Cancellation, complaints and information)
0800-727-8736 – (Attendance exclusively for hearing impaired, through equipment enabled for this purpose)
24 Hour Reception
Click here to access the phones of Porto Seguro products and services.
Rua Barão de Piracicaba, 618, 11th Floor
Campos Elíseos – São Paulo
São Paulo – Brazil
ZIP Code: 01216-012
Phone: +55 (11) 2393-7093 or 2393-7094
Contact the Audit Committee